Coscharis Motors Plc has restated commitment to deliver value for money to its stakeholders and customers. Speaking at a two-day retreat in Lagos, the President/CEO, Coscharis Group, Dr. Cosmas Maduka, charged the team to continually delight all customers by going the extra mile to deliver value for money as the Company’s pay off line states.
In his words: “In the present dispensation where all the customer demand for is excellent service and value for their hard earned money, we do not have a choice rather than to go extra mile at all times not just to win a new customer but to retain them and earn their respect to naturally become our brand ambassadors.
“For us to remain an institution that is timeless in relevance as our vision, we have to constantly be driven by our brand promise to deliver value for money at all times in all our engagements with our stakeholders in all ramifications.”
Group Managing Director of Coscharis Group, Josiah Samuel, equally charged the team to always leverage every opportunity that arises to make a positive impression on every customer.
He charged the team to explore all the customer touch points to deliver a top notch customer service experience in a way that shows you truly cherish their patronage and remain relevant for all their automobile needs at all times.”