To celebrate its 10th year anniversary, FundQuest Financial Services Limited has revealed plans to boost further operations in the sector with digital innovations.
At the weeklong celebration, FundQuest unveiled the Quest Connect Applications Suite, which comprises the FundQuest Mobile (Android and iOS), FundQuest Retail Web, FundQuest Corporate Web, and the FundQuest USSD Code *5078#, all aimed at offering more convenience, speed and flexibility to their customers.
Speaking at official unveiling of the product, the Head of Operations & Management Services, Kunle Adelabu, explained that the development of these digital channels is a product of the management’s strategic decision to overhaul the company’s entire banking infrastructure and transform its service channels from the manually-driven and in-person processes to a digitally-led customer experience and engagement processes.
Now completed and set to go live in September 2022, the digital banking Apps come with an exciting range of features and services that will be available to new and existing customers with zero commission or maintenance charges.
The features are broadly outlined to include digital customer onboarding with full KYC, instant inter-bank and intra-bank funds transfer, airtime & data subscription, bills payments, movies and events ticketing and general statements. It also enables customers to purchase investment in any product and monitor their investments. Users can also apply for loans, accept loan offers, track loan status and repayment installments and earn loyalty rewards with QuestPay (operational) account.
Further speaking about the Apps, Adelabu, stated that the competitive superiority of the Apps is that it is flexible and capable of performing several functions that cater to the company’s wide range of products. This flexibility and variety have also been the Unique Selling Points of FundQuest.
The company is also leveraging partnership opportunities through intermediation to assist its clients to access US Dollar fixed income investments.